Frequently Asked Questions

 

Frequently Asked Questions

 

WHAT DOES REGALABS DO WITH YOUR INFORMATION?
When you purchase something from our business, as part of the buying and selling process, we collect
the personal information you give us such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP)
address to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our business, new
products, and other updates.
 
 
HOW DOES REGALABS GET MY CONSENT?
When you provide us with personal information to complete a transaction, verify your credit card, place
an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and
using it for that specific reason only.  If we ask for your personal information for a secondary reason, like
marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity
to say no.
 
HOW DO I WITHDRAW MY CONSENT?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the
continued collection, use or disclosure of your information, at any time, by contacting us at
info@regalabs.com or mailing us at:
 
US:
Regalabs
5060 Sugar Pike Road
Canton, GA., 30115, USA
_____________________
 
 
WHAT INFORMATION OF MINE DO YOU DISCLOSE?
We may disclose your personal information if we are required by law to do so or if you violate our Terms
of Service.
 
WHAT DO YOU DO WITH MY PAYMENT INFORMATION?
It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase
transaction data is stored only as long as is necessary to complete your purchase transaction and until
you no longer remain an active wholesaler. After that is complete, your purchase transaction
information is deleted.
 
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security
Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and
Discover.  PCI-DSS requirements help ensure the secure handling of credit card information by our
business and its service providers.
 
 
WHAT DO THIRD-PARTY SERVICES DO WITH MY INFORMATION?
In general, the third-party providers used by us will only collect, use, and disclose your information to
the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment
transaction processors, have their own privacy policies in respect to the information we are required to
provide to them for your purchase-related transactions.
 
For these providers, we recommend that you read their privacy policies so you can understand the
manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a
different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the
services of a third-party service provider, then your information may become subject to the laws of the
jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway
located in the United States, then your personal information used in completing that transaction may be
subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our website or are redirected to a third-party website or application, you are no longer
governed by this Privacy Policy or our website’s Terms of Service.
 
WHAT SECURITY PRECAUTIONS DOES REGALABS TAKE WITH MY PERSONAL INFORMATION?
To protect your personal information, we take reasonable precautions and follow industry best practices
to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket
layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over
the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement
additional generally accepted industry standards.
 
WHAT IS THE AGE OF CONSENT NEEDED TO USE YOUR SITE?
By using this site, you represent that you are at least the age of majority in your state or province of
residence, or that you are the age of majority in your state or province of residence and you have given
us your consent to allow any of your minor dependents to use this site.
 
 

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