Frequently Asked Questions

Free shipping on orders over $50. Same day shipping on most orders placed before 2 P.M. Eastern Time.

If you are not fully satisfied with your purchase, Regalabs will provide a replacement or return within 60 days of purchase. If you have any issues, please call us at 1-800-582-6991 or email us at sales@regalabs.com.

Regalabs does not require minimum orders. Free shipping on orders over $50.

Yes, online ordering now available.

We offer a 100% Guarantee on all products sold by Regalabs.

Yes. You can contact us via email at sales@regalabs.com or call us at 1-800-582-6991 to speak to a Regalabs representative.

You may contact us via email at sales@regalabs.com to find a retail store in your area.

When you purchase a product from our business, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our business, new products, and other updates.

When placing an order, you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase. We imply that you consent to our collecting your information and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at sales@regalabs.com or mailing us at:

Regalabs, Inc.
5060 Sugar Pike Road
Canton, GA 30115 USA

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction and until you no longer remain an active customer. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our business and its service providers.

In general, the third-party providers used by Regalabs will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.